Shmajser
Posts:11
 | | 06/02/2006 4:46 AM |  Alert | http://balkanski_web_portal_vijesti.dotnetnuke-portal.com/Home/tabid/12606/Default.aspx
Here is the adress of my portal, for some strange reason i can`t log in.Please help.
| | | |
greenflash
Posts:242
| | 06/02/2006 8:13 AM | Alert | which error u receive?
did u use password reminder? | |
Ismet Dumlupınar
MCP/MCDST/MCT | |
Shmajser
Posts:11
| | 06/02/2006 9:01 AM | Alert | Nope,where is that function,i was changing a portal skin,when this happened.Do you think it has something to do with that.I use the exact same password as i use when i log inn here.
| | | |
greenflash
Posts:242
| | 06/02/2006 9:32 AM | Alert | [url=http://balkanski_web_portal_vijesti.dotnetnuke-portal.com/Home/tabid/12606/Default.aspx]Click Here[/url] and try to login ur portal with the username and password of u
if u cant login try cleaning ur browser cookies and if u cant again paste error message here | |
Ismet Dumlupınar
MCP/MCDST/MCT | |
greenflash
Posts:242
| | 06/02/2006 9:33 AM | Alert | oops link must be
http://balkanski_web_portal_vijesti.dotnetnuke-portal.com/Home/tabid/12606/Default.aspx | |
Ismet Dumlupınar
MCP/MCDST/MCT | |
host
Posts:411
| | 06/03/2006 5:28 PM | Alert | You should not set the Login Page and User Page to Home, unless you put an Account Login module on this page.
Page Management
The Splash Page for your site. | |
The Home Page for your site. | |
The Login Page for your site. | |
The User Page for your site. | |
Enter the Home Directory for this site | |
If you do that, each time you press login you got to Home and not to the lohe Login page.
Here are the right settings :
Page Management
The Splash Page for your site. | |
The Home Page for your site. | |
The Login Page for your site. | |
The User Page for your site. | |
Enter the Home Directory for this site | |
| | | |
host
Posts:411
| | 06/04/2006 6:37 AM | Alert | I have never deleted your portal - I will never do such a thing for a user. This system runs for over a year, and the only sites deleted are sites with no visitors for more then 30 days and that are listed on the special list of sites with no visitors. You can check all the posts in the forum to see that no active site was ever deleted.
You can also post your site on the Active Sites Forum and your site will not be deleted in any case (even with 0 visitors).
If anything was deleted by mistake we can run a DB restore for you.
We have hundreds of non paying customers (actually only 4 paying customers), and if you will look at the forum you will see that every question is answerd and we try to keep everyone satisfied - I would really like you to keep your free hosting with us.
I can try and work out any problem you have got and even give you a free month of Platinum Premium Plan with all the Premium modules just for you to be satisfied.
Sorry for the trouble.
(P.S. Please don't abuse the forum - we can work anything out without that. I had to delete your post because of that).
| | | |
host
Posts:411
| | 06/04/2006 9:11 AM | Alert | I did every thing I could to make you satisfied.Your latest post is not proper as well so it will be deleted - if you will continue with false accusations I will have to delete your entire accont. You get 2000$ of modules here for free and you have so many complaints, so I prefer that you host your site on another provider with this attitude.
| | | |
Shmajser
Posts:11
| | 06/04/2006 9:20 AM | Alert | There was nothing wrong with the post,i will inform all portal owners here about this new provider.You have deleted my post for no reason,just because i speak the truth. Who can i complain about this?
| | | |
Shmajser
Posts:11
| | 06/04/2006 9:23 AM | Alert | Did you run DB,what did it show?
| | | |
host
Posts:411
| | 06/04/2006 9:25 AM | Alert | Listen, I dont understand why are you so rude. I told you I can try and fix the site for you - and thats costs me money - each DB restore costs me 25$ and I am willing to do it localy, export the template of your site, and restore it back with all the content to your site here. If this is not enough I don't know what is. We have an automatic site removal tool and it probably had some bug - things happen you know but things can get fixed as well - so if you want to be the bad guy I guess I cant stop you, but if you want us to work things out I am reaching you my hand to give you help - just take it. You can ask all the users here how much I am trying to help them in any way I can and thats why they are loyal to the site.
You need to understand that it is my interest for you to be satisfied and have a great succesfull site - I make money from ads or from you willing to upgrade your plan - if some mistake was made with your site I am really really sorry.
| | | |
host
Posts:411
| | 06/04/2006 9:32 AM | Alert | | In order to run the DB I need to request a DB backup file from the hosting company, pay for it, run it locally, export the template and restore it back to your site. I am willing to do all of that if you say that you won't have any other complaints after wards and keep hosting your site here, otherwise all this work will be for nothing. | | | |
Shmajser
Posts:11
| | 06/04/2006 9:35 AM | Alert | I only want an apologie,i want you to say We made a mistake i am sorry,someone did delete your portal,and i am sorry for it.Sercvice is free so its no big loss for you if the portal gets deleted.To my knowledge,portals are deleted if there are no visits for 30 days.Yes it probably coasts you money,but it coasted me time and effort to promote that portal.I don`t mind paying if i know i will get a good service in return.My question is,will that portal be restored if i pay for it,with all featuresfor paying costumers and no bugs.
| | | |
Shmajser
Posts:11
| | 06/04/2006 9:37 AM | Alert | Yes if the site is restored i will keep this provider and all future complains i may have will be sent privately.
| | | |
greenflash
Posts:242
| | 06/04/2006 9:38 AM | Alert | Hey pls do not run a db re-store im configuring a forum for my portal and if u run db store i may lose data right?
and dear Maric u may be right but u shouldnt be rude and complaint about here
this portal is not a powerfull but provides quite good features, and if u want to stay here u should just be patient and help the hosting provider
For example it was many bugs with modules and i started to help Lior about fixing bugs (when i saw any i reported them to him) than he fixed asap
i read your deleted post and it seems it was ur mistake changing some settings for ur portal | |
Ismet Dumlupınar
MCP/MCDST/MCT | |
greenflash
Posts:242
| | 06/04/2006 9:41 AM | Alert | noone can guarantie u no bugs
i worked with thousands of companies but i always had some problems
but u may choose to help the hosting provider for fixing bugs although bugs are related to Module developers
| |
Ismet Dumlupınar
MCP/MCDST/MCT | |
Shmajser
Posts:11
| | 06/04/2006 9:56 AM | Alert | O.K i will wait for a while,i am hot tempered Balkanian and i am not always polite,but there was no reason to delete my last two posts.I was at my best behavior,i even have copies of them to prove i am right.Just out of curiousity who has the power to delete a portal,this super dude does that much i know.What about you Ismete.Have you been a naughty boy.
| | | |
host
Posts:411
| | 06/04/2006 10:08 AM | Alert | Dear Meric,
I just checked the scheduler logs of DNN and saw that your site was deleted, by mistake ofcourse, by the automatic scheduler. I am going to disable this new scheduler function and keep all future deletions by hand untill this error will be looked at. I want to apologise from the deep of my heart for all this issue and I can guarantee you that this won't happen again.
I have requested a DB backup file from the hosting provider. The restore will be of your site only and won't affect other sites. Please create a new portal with the exact same name and url so I will be able to restore the content into it.
Regards,
Lior
| | | |
Shmajser
Posts:11
| | 06/04/2006 10:46 AM | Alert | O.K i will do it tomorrow,European time.I hope i get the url right.
| | | |
host
Posts:411
| | 06/05/2006 11:31 AM | Alert | These are the actions that I took :
1. Requested a DB Backup
2. Created an up to date file backup of all system
3. Created a site on local IIS, Installed SQL Server 2005 and restored the DB localy.
4. Browse to the site and created the template for the balkan site and then uploaded it to the system.
5. Created a new site with you as an administrator with all the settings you chose and used the template I created.
6. The restore failed. I checkd to see whats the problem and it was the blog module - it couldnt be restored so I had to remove it
from the template.
7. Created your site again. It was ok now but there was an error on the hompage. There was no way to login
because you set the login page to Home so I looged in to the portal settings from the main system and changed it.
8. Logged in and saw on the events log that the problematic module is bonosoft links. I created a new page name Bad Modules and moved it there.
The homepage was fine now.
9. I must say that it doesnt look like a production site - I cheked the DB tables and saw no articles and no blogs that was sent from you.
All the content is a list of links on the right. The modules still got theier default names.
I have a BA and MA in computers science + Microsoft M.C.A.D, and each work hour of mine worth a lot of money.
I spent 2 days on this site, because I thought it's a complete site with content.
The site was never should have been deleted on the first place, but I think that for what it is you was a little bit too mad -
you could simply create the list of links again.
If I am mistaken and there was some kind of content and it's missing - I have the original DB and I can retrieve it.
I havn't found anything. | | | |